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207: James Warren – From Data to Meaning: Building Empathy into Customer Experience

206: Jennifer Q. Williams – Delivering Satisfaction: The Customer-First Journey of Saint Louis Closet Co.

205: Eli Portnoy – Why Listening to Customers Is a Superpower for Business Growth

204: Dan Abel Jr – Crafting a Timeless Chocolate Brand Through Customer Moments

203: Palesa Nhlapo – Leading with Empathy: Redefining Customer Growth

202: Marcelo Calbucci – Leveraging the PR FAQ Framework for Customer Experience Excellence

201: Stefan Osthaus – Advancing Customer Experience: Certifications, Standards, and Best Practices

200: Borja Cuan – Mastering Customer Experience in Digital Marketing

199: Justine Morgan – Building Authentic Customer Experiences and Powerful Brands

198: Dr. Emmanuel Manyonganise – The Hyper-Personalization CX Evolution

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